We have all heard that measuring what matters is how successful businesses are run. As for what are often called “intangible assets,” that has long been a different conversation.

Research points to the inescapable conclusion that we are emphasizing measurement on what used to matter, whereas the focus and robust…


We have all heard stories of the truly egregious things that supervisors have said (and done) to subordinates that make us wonder how they were ever put in a position of authority. In cases like intimidation, harassment, claiming subordinates’ work as their own, engaging in falsehoods, playing favorites, pitting peers…


In an earlier piece I shared how history is full of examples of entrepreneurs who presciently saw the future and seized the innovation high ground. Today, ‘thanks’ to Covid-19, it doesn’t take a crystal ball — or luck — to identify business opportunities.

Use your head. Businesses can learn by…


There is no guarantee that there will be a respite before the next global pandemic or catastrophe. Just ask those living along the banks of the Mississippi River who have faced ‘100-year floods’ two and three times since 2015.

Listen to scientists and heed their warnings. Science is not perfect…


The first problem with so many people focusing on “thought leadership” is the myriad of people (and organizations) who confer the title on themselves — rather than understanding that, to be a thought leader, one must be considered such by others.

But the bigger problem with the concept is that…


In corporate responsibility we encourage full transparency in reporting. By sharing what went wrong and the lessons learned, the argument goes, one earns greater trust. It is not that we are voyeurs, seeking to peek at things that might be embarrassing. …


Dear Mr. Biden,

Congratulations on securing the Democratic nomination for President of the United States. Forgive me for the intrusion but I have a few thoughts I would like to share from the perspective of a citizen, a voter and a sustainable business professional.

You have pledged to return the…


  1. Businesses have had to rethink their commitment to employee well-being and need to still ‘get the job done’ — including teleworking, staggered shifts, etc. Many have learned that productivity and morale (when they demonstrate caring over profits) increase. We can apply the lesson and remember work-life balance, reduced costs, time…


Photo: REUTERS

As we seek to leverage the unfortunate ‘pause’ in our economies due to Covid-19 pandemic, we would do well to not only rethink how we do things we have taken for granted, but also to admit that the ‘Blame Game’ sustainability professionals often engage in actually prevents us from gaining…


My ancient Rubik’s Cube Calendar — It still works

No, it is not early onset dementia when your boss tells you on Friday afternoon, “we’ll pick this up tomorrow…” or when you realize that that Zoom meeting you were thinking was tomorrow has started without you. …

John Friedman

Corporate Responsibility | Sustainability | Business

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